Alibris customer service - nonexistent? follow-up

Follow up to kind advice received.

It takes a lot of persistence to contact "customer service" at
Alibris. I got a personal reply after my 5th attempt to contact them.
Still have not received the book I ordered however after 37 days,
allegedly sent airmail to the UK. Maybe the plane flew into the
Bermuda Triangle? CC charged promptly OF COURSE.

"Jeremy Goldbloom" <jmgingerbeer.TakeThisOut@hotmail.co.uk> wrote in message
news:688832a9.0501060125.70278c3e@posting.google.com...
 > Follow up to kind advice received.
 >
 > It takes a lot of persistence to contact "customer service" at
 > Alibris. I got a personal reply after my 5th attempt to contact them.
 > Still have not received the book I ordered however after 37 days,
 > allegedly sent airmail to the UK. Maybe the plane flew into the
 > Bermuda Triangle? CC charged promptly OF COURSE.

I just airmailed a book to Wales on Monday from the Midwestern US, it's
already arrived. Most airmail packages are prompt going to the UK. However
last year I sent a book by air around the first of December and it didn't
arrive for two months. I refunded my customer but she was kind enough to
pay a second time for the book (with a minor deduction for her trouble) via
Paypal.

Randy<!-- ~MESSAGE_AFTER~ -->