I'm just fed up with them.
Oh, OK. There's the long running saga of them continually delivering post
for another address - same house number, different street/postcode. Last
week (not, it has to be said, the thing that tipped me over the edge) I got
four items of mail, three were for my next door neighbour, the fourth was
for the same house number, different street place. Luckily I caught toe
postie before he ran off.
I got a letter (the latest in a long line) from Royal Mail Customer Service
suggesting that it was human error - I wasn't happy with this (as it was
supposed to be escalated) so I called again - only to be told it couldn'tbe
escalated yet as this was the first time I had called to complain about the
problem - I assured the customer service person that it wasn't and that I
had been calling every fortnight for the last 6 months. A letter to
Postwatch (just as soon as I can find all the relevant reference numbers) is
imminent.
That wasn't what tipped me over the edge. Not even the loss of a parcel
that I had a card in my letterbox for, which couldn't be found when I went
to collect it, and for which no-one at RM will take ANY responsibility (even
when I wrote to the Chairman about it), or the lost birthday card from my
parents in Ireland (which contained £20) did it.
No, what did it is the 'We tried to deliver' card I got on Thursday. I went
with it to the delivery office on Friday, after work, to collect the item
(which was too large to fit into my letterbox). Chap wandered off with my
card, and came back with something that was plainly not too large, but which
was recorded. I signed for it and went home. Upon my return home, I found
anothercard in the letterbox, telling me that there was a recorded deivery
item waiting for me at the delivery office. The number on the card matched
the number on the item I had just collected - which means that the item I
should have been given was still there...
We won't go into the 'why couldn't they have given me both items whilst I
was there?' question. I collected the item I should have been given
yesterday, this morning. I'm happier now, but this is just a classic
example of what has gone so terribly wrong with the postal sevice formerly
known to be reasonably reliable.
</rant>
Beetle, you HAD to ask! Sorry, but it's been one of those weeks.
IKE, Sgt., if either or both of you can find some way of taking over the
postal service I'll turn a blind eye (possibly two!)...
Au Res.,
Paul
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